The purpose of the Patient Rights Unit in our hospital is to ensure that the principles and procedures are implemented in order for patients to benefit from their rights under equal conditions without any discrimination, to evaluate and supervise them. Our unit continues its function by supporting the uninterrupted, high quality and effective service of patients from health services and protecting them from violations of rights.

In order to provide solutions to the patient’s rights, the rights of patients and their relatives and their problems, the unit can be evaluated in person as well as by telephone, e-mail and our website, with applications from suggestions and complaints. In personal applications, primarily the problem-oriented process is carried out. When a legal application is requested, the application is received in writing and action is taken in accordance with the provisions of the Circular on Patient Rights Practices.

You can send your suggestions, thanks and complaints to us by filling out the form on our website or through the suggestion-complaint boxes on each floor, as well as the Patient Rights Unit in our hospital.

Of all our patients who applied to our hospital;
Right to Benefit from Health Services
Our patients and their relatives who receive health services have the right to benefit from all services regardless of language, religion, race or sect, and to be informed about the diagnosis and treatment opportunities offered by our hospital and how to access these services.
The Right to Diagnosis and Treatment in accordance with Medical Requirements and the Right to Consent to Medical Intervention
Our patients have the right to be informed about their treatment and to give consent for any medical intervention by forwarding all consent forms to them.

Right to Request Information

Our patients have the right to be informed about the proposed medical interventions and the potential risks or benefits of each intervention, alternatives, and the outcome of refusing treatment.
The Right to Recognize, Select and Change Personnel
Our patients have the right to learn, choose and change the identities, duties and titles of the doctors, nurses and other health personnel responsible for their own treatment.
The Right to Choose and Change the Institution and Organization
Our patients have the right to choose and evaluate the health institution and organization, provided that the procedures and conditions stipulated by the legislation they are affiliated with are complied with.
Right to Refuse and Stop Treatment
Except for legally obligatory cases and the responsibility of the negative consequences that may arise, the patient has the right to refuse or to stop the treatment planned or being applied to him, as well as the responsibility of the patient.

Right to Privacy
Our patients have the right to receive service in an environment suitable for privacy throughout the entire treatment process. The health status, medical condition and all personal information of all individuals who apply to our hospital are kept confidential even after death.
The Right to Respect
Our patients have the right to be examined and treated in a respectful, compassionate and friendly environment at all times and under all conditions, while protecting their personal reputation.
Right to Request Consultation (Second Interview)
Our patients have the right to call a consultant physician for diagnosis and treatment. The consultant physician recommends the treatment, but the patient’s first physician approves the procedure.
The Right to Fulfill Religious Duties and the Right to Respect for Human Values
Our patients have the right to freely fulfill their religious obligations, regardless of their religion, as long as they do not interfere with treatment. Patients have the right to be respected in line with all their human values.
Right to Security
Everyone has the right to be safe in the health institution and to demand it.
The Right to Have Companions and Visitors
Our patients have the right to accept visitors and have companions in accordance with the procedures and principles determined by our hospital.
Right to Request Determination of Priority Order
Our patients have the right to accept visitors and have companions in accordance with the procedures and principles determined by our hospital.
Right to Communication
A patient who does not understand the official spoken language has the right to request a translator for communication purposes, if it is available and can pay for it.
Right to Report Complaints, Opinions and Suggestions
Our patients have the right to accept visitors and have companions in accordance with the procedures and principles determined by our hospital.
Obtaining Consent
Apart from medical and legal obligations, the patient has the right to approve or reject the decisions to be made for the treatment after receiving detailed information about the success chance, possible risks and the problems related to the recovery period of the examination and treatment to be applied.
Prohibition of Intervention Except for Medical Necessities
Without the purpose of diagnosis, treatment and protection, nothing can be done or demanded that could lead to death or life-threatening or violate bodily integrity, reduce mental or physical strength.
Euthanasia Ban
Euthanasia is prohibited. Indispensable from the right to life, regardless of medical needs or whatever. No one’s life can be ended, even if he or someone else demands it.